So my husband (a software engineer) and I talk a lot about this library stuff, duh, and it’s useful for exposing underlying assumptions that differ between these two fields of information geekery…
One of the things I’ve been thinking about is the structure of open source development communities. I’ve run Linux (albeit no more) and a lot of my friends are the kinds of codemonkeys who will merrily write a script when the world doesn’t do something they want it to do. I’m used to thinking of open-source development as people encountering things that are personally bothersome and fixing those themselves, when the software in question is something computer geeks use — Linux, Apache, funky lightweight apps to do whatever, et cetera.
But the assumptions in my head about how Koha and Evergreen and OPALS are developed are, I realize, different. I think of integrated library system development and I think of a small number of coders — from library consortia, academe, and ILS support companies — contributing to the codebase; I think of the vast majority of (potential) users as simply not having the ability to do that. In other words, I think of there being some latency and information loss in the communication between user and developer in a way there’s not with, say, Linux (where user and developer are the same person). In fact I imagine it must go both ways — that developers are not necessarily embedded in a library context (e.g. if they work for support companies) and therefore may not be heavy users of the system, and may not be developing that sort of intuition for the workflow imposed by the system.
Am I right? Am I wrong? Because I really have no idea, and it’s fun to use the blog as a way to learn things. (Thank you to all my lovely commenters who have pitched in on this. :)
It seems to me the nature of an open source development community, and the possibilities for the software, must be interestingly different depending on how greatly the user and developer communities overlap, but I do not really know how (aside from the suddenly crucially central role of support companies in the low-overlap case). Certainly, though, the idea that if software is broken or stupid you cannot just write something to fix it is a paradigm shift for software engineers, but not for librarians, which does complicate some of these conversations.