Andromeda Yelton

Across Divided Networks

Entries Tagged as 'user experience'

me and Melvil, kickin’ people in the knees

July 27th, 2010 · 6 Comments · Uncategorized

I don’t remember who originally linked to this screed opining that librarians should gird themselves for obsolescence (oh, Tab Candy, your ability to add metadata to tab groups cannot come soon enough), but this quote: It is time to end the epidemic of Munchausen by Proxy in our public service librarians, and instead acknowledge that [...]

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marketing libraries, desire lines, metaphors like water

July 21st, 2010 · 3 Comments · Uncategorized

On Twitter, Andrea Snyder (great lunch companion, btw) pointed me to a post on marketing libraries, from which the following struck me: A major point he made on signage was that, if you have to put up a sign to say what something isn’t, that indicates a problem elsewhere. (Side note: second time I’ve seen [...]

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all the news that’s fit to print (but not find)

June 12th, 2010 · 2 Comments · Uncategorized

Man, speaking of techie patrons not liking an interface… Someone in a web community I frequent linked to a newspaper article, noting that you could only read the first bit for free and the rest was paywalled. I thought, hey, I *totally* bet you could read that for free online through the library site. So [...]

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Guest post: Notes from a techie patron, part 1

June 7th, 2010 · 3 Comments · Uncategorized

One of the recurring themes of my library science education has been that I see conversations about information all the time — some at school from a library perspective, and some at home from a computer science perspective; as a dot-com-era engineering school graduate married to same, I have a social circle dominated by software [...]

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“did you mean…?”, ILL, and next steps

March 30th, 2010 · Comments Off · Uncategorized

I finally figured out why my overall ILL experience has left an unpleasant taste in my mouth. So, a large fraction of the ILL requests I issue get shot down for reasons I find incomprehensible. (A reason is always given — it’s just clearly couched in a culture or policy I have no exposure to, [...]

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